State Farm® Insurance Agent Rachel Johnson

"I recently had the pleasure of working with Francesca from State Farm, and I must say the experience was nothing short of exceptional. Francesca went above and beyond to assist me with my insurance needs. Her attention to detail and depth of knowledge were evident from the start. She took the time to thoroughly explain my coverage options, patiently answering all my questions to ensure I had a clear understanding. What stood out the most was her commitment to finding the best policy tailored to my specific needs and budget. Francesca's professionalism and friendly demeanor made the entire process seamless and stress-free. It's evident that she genuinely cares about her clients and is dedicated to providing outstanding customer service. I highly recommend Francesca to anyone in need of insurance services. Her expertise, coupled with her personable approach, truly sets her apart. Thank you, Francesca, for your excellent service! Brooke Gillman"

"Earlier this year my family relocated from CA to VA, I reached out to Rachel's office after finding her State Farm listing, and eventually ended up on her office's Instagram page of all places! I sent an initial inquiry through Instagram and everything went practically perfect from that point on. We began the process of transferring our insurance from our CA State Farm office for 3 cars + rental property insurance to Rachel's office, we worked closely with Brenda during the entire process! Brenda was courteous and professional and so friendly, she answered all of my questions promptly via email and we chatted over the phone a few times to confirm important details. I truly felt so taken care of by this office during the relocation process. Recently, Francesca reached out to us to talk about our life Insurance policy and features that we were previously unaware of. Her friendly demeanour and courteous approach to sharing these details with us made such a difference! She also talked to me about the Drive Safe & Save feature and helped me get it setup for one of our vehicles. Her attentiveness and care has made such a difference in how we feel about our coverage. Kindness really makes a difference and this entire team clearly cares! We've been State Farm policy holders for 15+ years and everything has always been fine, but since this is the first time it I've ever left a review and it's thanks to the group of people working at this office. Truly thankful for their efforts!"

"I've had the pleasure of interacting with Brenda from State Farm for my monthly payment discussions, & I am thoroughly impressed with her dedication to customer service. Brenda has consistently gone above & beyond to ensure that my needs are met & my questions are answered. Each conversation with her is marked by her deep knowledge of the industry, patience, & professionalism. Brenda takes the time to explain complex insurance matters in simple terms, ensuring I completely understand my policy & the terms of my monthly payments. She has also been proactive in helping me evaluate my policy to ensure I'm getting the best value for my money. Brenda's commitment to customer satisfaction is evident in every interaction. She consistently delivers timely responses, & her warmth & genuine concern make every conversation pleasant. Her excellent communication skills, coupled with her willingness to go the extra mile, make her a standout representative of State Farm. I want to express my sincere gratitude for Brenda's exceptional service. It's comforting to know that I have someone as capable & caring assisting me with my insurance needs. I have no doubt that her outstanding service will continue to be a great asset to State Farm & all its customers. Brenda's customer service is a shining example of what the insurance industry should aspire to. I would highly recommend her, and by extension, State Farm, to anyone seeking a trustworthy and customer-focused insurance provider. Please pass on my appreciation to Brenda for her exceptional work. She has truly made a difference in my experience with State Farm, & I look forward to our continued interactions. State Farm should be proud to have such a dedicated and professional individual on their team."

"Jordan assisted us with bundling our homeowners and auto insurance. He made the process so easy and seamless. Insurance conversations can be really dry, Jordan made it personable and a great experience. Hopefully we won’t ever have to actually use our insurance, but we have peace of mind knowing there’s genuine people ready to help."

"Ask for Shaniqua!! As a new business owner, I knew nothing about the requirements needed for business insurance. Shaniqua was very patient with me and answered all my questions. Shaniqua walked me through the whole process and made it effortless. Thank you, Shaniqua, and I will recommend her to other business owners!"

"Love Rachel and her office. They were able to save us money, on FULL COVERAGE, on all our vehicles, including our 1999 Chevy Silverado. We were USAA Customers. When you call her office, her staff is so nice and courteous. I appreciate the ACTUAL customer service my family gets from her and her staff."

"Have been with State Farm for more than a year and have to say that compared to the last company that I dealt with they have been a breath of fresh air. I have specifically been dealing with Brenda Salgado who in all my communications with her has shown to be extremely knowledgeable and professional. I would highly recommend this agency to anyone looking for great prices and a highly competent staff that offer a great service."

"Jordan Peltier helped me set up my auto and car insurance! He was very patient and understanding, I had no idea what I was doing but he and Shaniqua were very transparent and walked me through everything, making the process quick and comfortable. They’re a very funny and dynamic duo, and they did everything they could to make sure I got a good deal!"

"I just spoke with Amber,(literally driving home from work) and I can’t say thank you enough to how knowledgeable, and attentive she was. My 19yr old daughter is a new driver, and just received her license literally 2 weeks ago and my current carrier quoted me this insane amount, I just couldn’t believe it. I immediately begin my search online to be quoted. Of course my phone started ringing off the hook from about 10 different insurance agents, but Amber stood out. She went out of her way to text me a detailed quote, and sent me an email quote as well, (by the way none of the other agents had done this). Not only did she give me an excellent price, it was cheaper then the one I was just paying for BY MYSELF on the policy, She clearly knew what she was doing lol. I will be moving forward with State Farm, and I’m so happy I was able to get someone like Amber to help me, and understood all of my needs."