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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

LaMonica Harrison

November 23, 2023

5  out of  5 rating by LaMonica Harrison
"Rachel and her team has exceptional customer service."

Brooke Gillman

November 22, 2023

5  out of  5 rating by Brooke Gillman
"I recently had the pleasure of working with Francesca from State Farm, and I must say the experience was nothing short of exceptional. Francesca went above and beyond to assist me with my insurance needs. Her attention to detail and depth of knowledge were evident from the start. She took the time to thoroughly explain my coverage options, patiently answering all my questions to ensure I had a clear understanding. What stood out the most was her commitment to finding the best policy tailored to my specific needs and budget. Francesca's professionalism and friendly demeanor made the entire process seamless and stress-free. It's evident that she genuinely cares about her clients and is dedicated to providing outstanding customer service. I highly recommend Francesca to anyone in need of insurance services. Her expertise, coupled with her personable approach, truly sets her apart. Thank you, Francesca, for your excellent service! Brooke Gillman"

Nicole Tolentino

November 22, 2023

5  out of  5 rating by Nicole Tolentino
"Earlier this year my family relocated from CA to VA, I reached out to Rachel's office after finding her State Farm listing, and eventually ended up on her office's Instagram page of all places! I sent an initial inquiry through Instagram and everything went practically perfect from that point on. We began the process of transferring our insurance from our CA State Farm office for 3 cars + rental property insurance to Rachel's office, we worked closely with Brenda during the entire process! Brenda was courteous and professional and so friendly, she answered all of my questions promptly via email and we chatted over the phone a few times to confirm important details. I truly felt so taken care of by this office during the relocation process. Recently, Francesca reached out to us to talk about our life Insurance policy and features that we were previously unaware of. Her friendly demeanour and courteous approach to sharing these details with us made such a difference! She also talked to me about the Drive Safe & Save feature and helped me get it setup for one of our vehicles. Her attentiveness and care has made such a difference in how we feel about our coverage. Kindness really makes a difference and this entire team clearly cares! We've been State Farm policy holders for 15+ years and everything has always been fine, but since this is the first time it I've ever left a review and it's thanks to the group of people working at this office. Truly thankful for their efforts!"

Kendyl Leonard

November 22, 2023

5  out of  5 rating by Kendyl Leonard
"Couldn’t have gone to a better place! Francesca was extremely helpful with assisting in getting my insurance set up. Thank you thank you!"

Ali Smith

November 22, 2023

5  out of  5 rating by Ali Smith
"Francesca was great to work with! Very friendly and knowledgable. Really felt she understood my needs and got me set up with my new insurance. 11/10 recommend"

Tanner Harvey

November 22, 2023

5  out of  5 rating by Tanner Harvey
"Francesca did a fantastic job with my insurance policy transition from Nevada to Virginia. She broke the insurance stereotype and made the move very smooth."

Mayra Torres

November 22, 2023

5  out of  5 rating by Mayra Torres
"I've had the pleasure of interacting with Brenda from State Farm for my monthly payment discussions, & I am thoroughly impressed with her dedication to customer service. Brenda has consistently gone above & beyond to ensure that my needs are met & my questions are answered. Each conversation with her is marked by her deep knowledge of the industry, patience, & professionalism. Brenda takes the time to explain complex insurance matters in simple terms, ensuring I completely understand my policy & the terms of my monthly payments. She has also been proactive in helping me evaluate my policy to ensure I'm getting the best value for my money. Brenda's commitment to customer satisfaction is evident in every interaction. She consistently delivers timely responses, & her warmth & genuine concern make every conversation pleasant. Her excellent communication skills, coupled with her willingness to go the extra mile, make her a standout representative of State Farm. I want to express my sincere gratitude for Brenda's exceptional service. It's comforting to know that I have someone as capable & caring assisting me with my insurance needs. I have no doubt that her outstanding service will continue to be a great asset to State Farm & all its customers. Brenda's customer service is a shining example of what the insurance industry should aspire to. I would highly recommend her, and by extension, State Farm, to anyone seeking a trustworthy and customer-focused insurance provider. Please pass on my appreciation to Brenda for her exceptional work. She has truly made a difference in my experience with State Farm, & I look forward to our continued interactions. State Farm should be proud to have such a dedicated and professional individual on their team."

Courtney Castellano

November 16, 2023

5  out of  5 rating by Courtney Castellano
"Jordan assisted us with bundling our homeowners and auto insurance. He made the process so easy and seamless. Insurance conversations can be really dry, Jordan made it personable and a great experience. Hopefully we won’t ever have to actually use our insurance, but we have peace of mind knowing there’s genuine people ready to help."

Arnold Bell

November 13, 2023

5  out of  5 rating by Arnold Bell
"It was a real pleasure, transferring my auto policy from USAA to State Farm policy, huge savings, wonderful speaking with Shaniqua the Office Manager there with Rachel Johnson's office, who made this transition seamless.. Coodos !!"

Dustin Schaan

November 9, 2023

5  out of  5 rating by Dustin Schaan
"Ask for Shaniqua!! As a new business owner, I knew nothing about the requirements needed for business insurance. Shaniqua was very patient with me and answered all my questions. Shaniqua walked me through the whole process and made it effortless. Thank you, Shaniqua, and I will recommend her to other business owners!"

Stacy Gress

November 6, 2023

5  out of  5 rating by Stacy Gress
"Love Rachel and her office. They were able to save us money, on FULL COVERAGE, on all our vehicles, including our 1999 Chevy Silverado. We were USAA Customers. When you call her office, her staff is so nice and courteous. I appreciate the ACTUAL customer service my family gets from her and her staff."

john wentworth

November 2, 2023

5  out of  5 rating by john wentworth
"Rachel Johnson deserves all the praise! She saved me $980 a year on my auto and home insurance. Rachel's expertise and dedication are unmatched. I highly recommend her for exceptional savings and top-notch service. Thank you, Rachel!"

Valerie Turner

October 26, 2023

5  out of  5 rating by Valerie Turner
"Today I visited the State Farm office ( Rachel Johnson ) and was assisted by rep Shaniqua. Ms. Shaniqua was professional and very personable. She handled my issues and gave some excellent advice. It was a pleasure to talk with Shaniqua."

Susan Mcninch

October 11, 2023

5  out of  5 rating by Susan Mcninch
"I had the pleasure of speaking with Ariel today concerning questions I had about my policy. I was so impressed with Ariel about her knowledge and answering all my questions very patiently! She’s a great asset to State Farm! Thank you Ariel!"

Laura Holt

September 5, 2023

5  out of  5 rating by Laura Holt
"Jordan was knowledgeable, professional, and helpful. He provided a quote for auto and home coverage and answered all of my questions."

asma noreen

September 5, 2023

5  out of  5 rating by asma noreen
"Great customer service!"

Mohammed Ashraf

August 23, 2023

5  out of  5 rating by Mohammed Ashraf
"Have been with State Farm for more than a year and have to say that compared to the last company that I dealt with they have been a breath of fresh air. I have specifically been dealing with Brenda Salgado who in all my communications with her has shown to be extremely knowledgeable and professional. I would highly recommend this agency to anyone looking for great prices and a highly competent staff that offer a great service."


August 10, 2023

5  out of  5 rating by MakNoPrime
"She’s been really helpful. Patient and professional, and did her best to assist in the best way she could. Highly recommended!"

Jesse Gettings

July 26, 2023

5  out of  5 rating by Jesse Gettings
"Brenda was amazing at helping make sure I had the coverage needed and all my questions were answered. She is what other employees so strive to be."

Jordan Biscardo

July 19, 2023

5  out of  5 rating by Jordan Biscardo
"I've used this State Farm office for as long as I've had insurance and it's always been a breeze. Today I had to make an adjustment to my policy, and Brenda helped me. She was a dream to work with and made everything super easy on my end. You can trust this office!"

Linda Crist

July 19, 2023

5  out of  5 rating by Linda Crist
"I am pleased with the life insurance quotes that Amber emailed me. Amber was very knowledgeable and helpful."


July 12, 2023

5  out of  5 rating by loupetrilli
"We are brand new to the Stafford area and we were recommended here by our realtor. Great service from Amber and her team. Full ray of great services offered. Highly recommend Amber at State Farm!!"

Ruke Onovae

July 5, 2023

5  out of  5 rating by Ruke Onovae
"Jordan Peltier helped me set up my auto and car insurance! He was very patient and understanding, I had no idea what I was doing but he and Shaniqua were very transparent and walked me through everything, making the process quick and comfortable. They’re a very funny and dynamic duo, and they did everything they could to make sure I got a good deal!"

Melanie Knox

June 28, 2023

5  out of  5 rating by Melanie Knox
"I just spoke with Amber,(literally driving home from work) and I can’t say thank you enough to how knowledgeable, and attentive she was. My 19yr old daughter is a new driver, and just received her license literally 2 weeks ago and my current carrier quoted me this insane amount, I just couldn’t believe it. I immediately begin my search online to be quoted. Of course my phone started ringing off the hook from about 10 different insurance agents, but Amber stood out. She went out of her way to text me a detailed quote, and sent me an email quote as well, (by the way none of the other agents had done this). Not only did she give me an excellent price, it was cheaper then the one I was just paying for BY MYSELF on the policy, She clearly knew what she was doing lol. I will be moving forward with State Farm, and I’m so happy I was able to get someone like Amber to help me, and understood all of my needs."

Brittney Brown

June 22, 2023

5  out of  5 rating by Brittney Brown
"This agency has handled my insurance for a few years now and they’ve always been knowledgeable and helpful. Thanks Brenda and Shaniqua."