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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leslie Pugh

June 1, 2023

5  out of  5 rating by Leslie Pugh
"Shaniqua was friendly, informative and answered all my questions, clearly and patiently. Always with a smile. I will happily go back to her next time I need help."

Catherine Magee

May 31, 2023

5  out of  5 rating by Catherine Magee
"Easy and great communication. Renters' insurance was handled in less than 24 hours."

Anatoly Ray

May 13, 2023

5  out of  5 rating by Anatoly Ray
"Excellent customer service and great rates!"

Linda Hoe

May 12, 2023

5  out of  5 rating by Linda Hoe
"I absolutely love talking to Brenda every month when I pay my bill I have really gotten to know her. Wonderful service."

Ashley Tipton

May 11, 2023

5  out of  5 rating by Ashley Tipton
"I had the pleasure of working with Shaniqua Cunningham this week after needing to register my car in a quick timeframe after shipping it from overseas. Shaniqua provided the best quote with professional courtesy and a cheery disposition. She is very knowledgeable about the rates and options that applied to my situation, which eases anyone in a fluster. I really appreciate(d) her customer service and would absolutely recommend her for your future insurance needs. Thank you, Shaniqua!"

Dante Renteria

May 8, 2023

5  out of  5 rating by Dante Renteria
"The agent that helped me was Shaniqua, She did an absolutely amazing job with helping me out with my quote and informing me every step of the way on what she was doing. Shaniqua and the excellent rate state farm provided was the only reason why they gained a customer today, Thank you so much for the excellent customer service you provided me today Shaniqua"

Diane Stewart

April 24, 2023

5  out of  5 rating by Diane Stewart
"I was referred by my best friend to get a quote, because I just purchased a new vehicle. The customer service that was given by the Office Manager Shaniqua, was outstanding. Thank you so much Shaniqua, for awesome experience."

Rhonda Collins

April 14, 2023

5  out of  5 rating by Rhonda Collins
"Shaniqua was very professional and very helpful. I couldnt be more pleased with anyone. She is AWESOME"

Mark Chamberlin

April 13, 2023

5  out of  5 rating by Mark Chamberlin
"Thorough. Responsive. Courteous. What a great job Shaniqua did getting my home, auto, and umbrella policies squared amazingly competitive rates. I can't say thank you enough. I'm sold on the State Farm team!!"

Renor Rojas-Claure

April 12, 2023

5  out of  5 rating by Renor Rojas-Claure
"I had a good time at this place. Ms. Shaniqua was very nice and helpful and got me a good deal. Thank you!"

Ramatu Williams

March 16, 2023

5  out of  5 rating by Ramatu Williams
"Shaniqua is an awesome agency who made sure I get the savings I need when it came to my auto insurance."


January 5, 2023

5  out of  5 rating by Kyle
"Both the Account Representative Christopher and the Agent Rachel Johnson, we’re both very helpful with explaining the process of applying for the Life Insurance Policy and all the differences in policy types. I wouldn’t have been able to decide on a specific policy if it wasn’t for their help. I feel rest assured my family is taken care of and covered in case anything happens. Thank You!"

Manuel McElroy

December 5, 2022

5  out of  5 rating by Manuel McElroy
"Great prices and great customer service!"

Ted Dorlouis

November 12, 2022

5  out of  5 rating by Ted Dorlouis
"Great service and very helpful. Rachel Johnson, shanigua thank you"

Robin Gallant

October 4, 2022

5  out of  5 rating by Robin Gallant
"Very happy to have moved over to State Farm. Thank you for working with me!"

Ashley Avery

July 26, 2022

5  out of  5 rating by Ashley Avery
"I have been a policyholder of State Farm Insurance for awhile and each interaction has never disappointed me to address my general needs and unexpected requests. Kudos to Rachel Johnson and her Team at this office in NoVA. Most importantly, Special Thanks to Brenda Salgado for her patience and professionalism with helping my family."

Louise Nelson

July 21, 2022

5  out of  5 rating by Louise Nelson
"Very knowledgeable, professional and responsive. Rachel really took the time to answer all my questions . Highly recommend Rachel and her team of experts! They treated us like family."

Wael Elshaar

July 20, 2022

5  out of  5 rating by Wael Elshaar
"I am so happy from the overall service of State Farm. Their customer service agents are so outstanding and professional. I spoke to Shaniqua Cunningham who successfully managed to get me the best policy. She is so great on all levels, efficient, patient and handling requests with an outstanding care. She has perfectly managed to answer all my questions and finalize the bundle policy with all concerned parties in a remarkable time. She is super GREAT and I highly recommend her."

Rebecca Carl

July 13, 2022

5  out of  5 rating by Rebecca Carl
"I had a amazing experience with Roxanne today. Moving is stressful enough and switching things over state to state. She made it so easy today with switching my coverage and gave me piece of mind I picked the right coverage. She took her time and answered my questions. She is truly what a great customer service experience is. Thank you again Roxanne and I look forward to doing more business with you."

Sheryl Smith

July 7, 2022

5  out of  5 rating by Sheryl Smith
"I just spoke with Brenda at Rachel Johnson State Farm regarding a new vehicle to add to our policy. She was very friendly, professional and answered all of my questions! I have always had great experiences with this agency!"

Thomas Papsodero

June 30, 2022

5  out of  5 rating by Thomas Papsodero
"The best and most caring, descriptive, and detailed office I have ever had the pleasure of talking and working with. A wonderful group of people that always help the customers to their fullest potential."

Ryan Aschenbrenner

June 28, 2022

5  out of  5 rating by Ryan Aschenbrenner
"Rachel Johnson was very helpful in getting everything set up and switched over. Helped make the whole process very easy"

Cressina Woolfolk

June 9, 2022

5  out of  5 rating by Cressina Woolfolk
"Rachel Johnson's team has the best customer service, they are always going above and beyond for their customers!"

ward m

June 8, 2022

5  out of  5 rating by ward m
"My experience with Rachel and her team has been absolutely stellar!!! Knowledgeable, professional, caring, and fun, they always have my best interest at heart. If I am late they both call and text, and have solutions ready at hand. I am very grateful and happy that these fine people are on my team and they have my back!!! Thank you Thank you Thank you!!!"

Barbara James

June 7, 2022

5  out of  5 rating by Barbara James
"Always friendly and helpful."